Questions, disputes, or reports — reach the Softship team.
For support, disputes, or reporting a listing, email us with the listing URL and a short description of the issue.
support@softship.etSoftship is based in Addis Ababa, Ethiopia. We serve buyers and sellers across the country.
Addis Ababa, Ethiopia
Buying or selling disputes: contact the other party first. If unresolved, email us with screenshots and the listing link. We mediate platform issues but cannot reverse off-platform payments. See trust & safety.